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MS Outlook
Tech Support Notes

Office 2003 MS Outlook

bulletInstall Wizard
bulletEmail Accounts - Yes
bulletCheck Pop3 (for most email accounts - BellSouth etc...)
bulletExample for BellSouth
bulletEnter Data
Your Name:  Joe Johnson
Email Address: <yours>@bellsouth.net
User Name: <yours> (same value as the <yours> above)
Password: <your password>
Incoming mail server (POP3): mail.bellsouth.net
Outgoing mail server (SMTP): mail.bellsouth.net
Check: Remember password
bulletClick "More Settings"
bulletClick on "Outgoing Server" tab.
bulletCheck "My outgoing server (SMTP) requires authentication"
bulletCheck "Log on to incoming mail server before sending mail".
bulletClick on "Connection" tab
bulletClick "Connect using my local area network (LAN)"
bulletClick "Test Account Settings" - should get checks for all items.
bulletBusiness Contact Manager - Yes. (?-XP Professional)
bulletTo change any settings:
bulletLaunch Outlook.
bulletTools Email Accounts
bulletCheck -View or change email account settings
bulletDouble click the email account.
bulletBackup/Restore files
bulletEmail Data - for each user.
C:\Documents and Settings\
<windows user login name>\Local Settings\Application Data\Microsoft\Outlook\*.*
bulletOutlook.pst
bulletarchive.pst
bulletextend.dat
bullet
 

Office 2000 MS Outlook

bulletInstall & First time use notes
bulletLog in as the user you want to configure MS Outlook.  Each user has his own data.
bulletConfiguring MS Outlook for the first time. Locate the following:
bulletPop3 & SMTP Server name.
bulletAcct name & Password for the above.
bulletHow you will connect: dialup, lan, manually.
bulletType:  Corporate or Workgroup (most comprehensive options- I choose this one!), Internet Mail Only, or No Internet Mail.
bulletWin NT 4.x notes
bulletData files (default install)
c:\winnt\profiles\<username>\Local Settings\Application Data\Microsoft\Outlook
bullet*.pst - Personal Folder File (your data)
mailbox.pst - default email folder.
bulletArchive files
C:\WINNT\Profiles\t<username>\Local Settings\Application Data\Microsoft\Outlook\
bulletarchive.pst
bulletWin 2000 Notes
bulletData files (default install)
bulletc:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook
bullet*.pst - Personal Folder File (your data)
mailbox.pst - default email folder
bulletAdding BCC and/or From to the email form
bulletCorporate or Workgroup Installs Only
bulletGo to the email screen.
bulletView, Bcc Field - check it.
bulletView, From Field - check it.
bulletInternet Mail Installs Only
bulletView, Bcc Field - check it.
bulletAdding the "From Field" - The Internet Mail only install does not have the options for the "From Field".  The steps below is somewhat difficult but works.
bulletTools, Forms, Design a Form.  Then choose "Message"
bulletIn the "Field Chooser" click and drag the "From" filed to the right above the "To" field.  If something goes wrong with the screen choose "Edit", "Undo".
bulletSave this file to the directory that shows when you click on Tools, Forms, Choose a Form, then Look In "User Templates in File System".  I called the file:  mail_from.oft
Ex: c:\documents and settings\<username>\Application Data\Templates\*.oft
Note: Outlooks default mail template is located at:
c:\Program Files\Microsoft Office\Templates\1033\MAIL.oft
bulletNow you can send a message (using the new form) by "File", "New", "Choose Form", "Look In - change to 'User Templates in File System'" then choose the Template you created.
bulletImporting & Exporting and Copying .pst files.
bulletMoving mail, contact, and calendar data to another PC (both using Outlook).
bulletCopy the .pst data files from one to another.  See notes below for Win NT 4.x and Win 2000.
bulletExport & Import Outlook (mail, contacts, calendar) data.
Warning: you will loose the Received dates on emails.
bulletExport to a file
bulletChoose format
bulletPersonal Folder File (.pst) - certain Outlook use this.
bulletComma separated values - Windows
bulletChoose the folder (email,contact,etc...)
bulletNote:  Remember to create an export for each folder.  Also, create the folder in the other Outlook program before you import.
bullet